Last update: [May 19, 2025]

At MONSPA.CAyour privacy is a priority. This privacy policy explains what information we collect, how we use it and how we protect it when you use our website.

1. Who we are

MONSPA.CA is a Quebec-based company specializing in spa and pool maintenance services.

Company address :

183, boulevard de Sainte-Adèle, 2nd floor, Sainte-Adèle (Québec) J8B 0J4

Email: info@monspa.ca

2. Information collected

When you fill out our service request form, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • Service address or location

  • Details of the requested service

We collect only the information necessary to process your request.

3. Use of information

The information collected is used for :

  • Respond to your request or make an appointment

  • Plan and coordinate services

  • Follow up on the service or respond to your needs

  • Improve our services and your customer experience

We do not sell, rent or share your personal information with third parties, unless required by law.

4. Data storage and protection

Your information is stored securely and is only accessible to authorized members of our team. We take reasonable steps to protect your data from unauthorized access, loss or misuse.

5. Cookies and tracking

The MONSPA.CA site does not currently use any cookiesor third-party analysis tools. Should this change, this policy will be updated accordingly.

6. Your rights

In accordance with Canadian and Quebec privacy laws (including Bill 25), you have the right to :

  • Access your personal information

  • Request correction of inaccurate information

  • Withdraw your consent at any time

To exercise these rights or if you have any questions, please contact us at info@monspa.ca.

Thank you for your confidence.